Sellers and Buyers - What do you consider a good response time to messages?
Hello to all you vendors out there. I wanted to ask all of you, what you think is an acceptable time frame to respond to messages. I've been using a few new vendors recently and have had mixed response times. I had an issue with an order being underweight and have received no response in nearly 48 hours, despite messages being read. The name of the vendor is irrelevant right now, as I believe there has been a mix up, which 9 times out of 10 is the cause of most issues. However, what do you vendors (and buyers) consider to be an acceptable response time? →