+4
votes received
2 Weeks and provided tracking info still not found
I've been a customer for about 5 years now, so I am familiar with how shipping works...order was marked "Sent" on 4/3, it's now 4/17 and neither India Post nor USPS can find any info for the provided tracking number. Messages go unread and unreplied to for days. My last order got lost along the way somewhere and I was out $250 and Rex stopped responding so I'd really like to make sure I don't get burned again. I'd moved on to other vendors who all ship from the same place and never had any issues or delays but out of loyalty I thought I'd give it another go with my guy Rex. Hopefully that wasn't a mistake but time will tell.
+4