+2
votes received
Sad to hear that your items aren't getting to your customers on time and people are receiving their items late, but good to know that you're informing everyone about it and yeah i'd also recommend waiting until the backlog has cleared and then take on more orders when everything's cleared up. I ordered from another seller the other day and my item seemed to arrive the very next day, however it was a very small order therefore i'm assuming if people are paying for bigger orders then it's down to royal mail as i know that bigger orders can take longer. I know that the way you send items off has changed in terms of the packaging which could add to this problem. Also, it usually depends on the area where the people are getting their order delivered to e.g. what part of the UK they are from. Overall though, i'd say it's down to royal mail to play catch-up.
+2