Although we use excellent stealth, have a lot of experience and a nearly 100% success rate, very rarely packs can go missing. This is our policy for dealing with lost packs.
Customers may be entitled to a 50% refund or reship, this will be judged on a case by case basis.
We will take your previous buying history on Littybiggy, and buying history with us into consideration before we make a decision.
Buyers ordering from outside the UK are not entitled to any refund or reship. EU customers order at your own risk.
WE WILL ONLY ISSUE A REFUND OR RESHIP 14 DAYS AFTER PARCEL WAS MARKED AS SENT
BY ORDERING FROM US YOU AGREE TO THE TERMS IN OUR REFUND & RESHIPS POLICY.