Bad guess mate, people are really enjoying putting us down atm..
We have posted over 1300 parcels this month on LB alone and have had issues with a handful recently, this has made everyone turn on us and say we are not doing our job right.
What about the other 1000+ deliveries and 10/10 reviews we get they don't count, I guess people only want to see the bad side of things. No consideration for the weird times that we are living in that makes our job more difficult.
Any customer that has had any issue we have resolved it, we have never and will never scam anyone!
Anyways, will leave everyone to make up their minds for themselves, either read the negative comments of the few, or the great reviews of many.