+95
radar breeder's votes received   made
Hi all,
Sorry to hear that you are dissapointed.
Yes i agree that bud doesn't look great at all, this wedding cake in general is big buds, some not filled like they should be.
IMO, although this batch didn't all look great it is still a great smoke. If it had been 10/10 it would have been priced accordingly. Also don't know what you ordered but, for example, if it was a 3.5g there is higher chance of a not great bud than say if you took an ounce. Although we always do our best to ensure you get the best we are human and there is always the possibility that 1 in 100/200/300 customer is not happy.
What i will say is, hopefully the vast majority of our customers will agree, just message us direct and we will always do what we can to make a customer happy.
Regards
RB
Regards
RB
+6
-2
from  Halo Wiseguy024
Hi all
We offer no reship or guarantee on international orders this is made clear on any international orders.
Ok so as for too successful or busy no we are not sorry. Yes we are happy with our business but atm we are runnong at like 60% capacity with a lot if room to grow and our system keeps mistakes down to a minimum.
As for this case i can only say we input the address as we are given it. We have international tracked letter turn up in the wrong country before and the label was indeed correct as they have eventually landed.
We are always not happy to hear about any customers that are not happy and do what we can to make things right.
At tht moment we are considering stopping (or restricting to markets we have FE on) international and Scandinavian countries as it seems a lot of work and hassle and we risk getting bad feedback from customers that agree to our terms but then not happy when things don't go to plan.
Regards
RB
+7
-1
from  JamalKush
no prob mate, just sorted all orders and catching up on 45 messages now so will reply now to any new messages

regards
RB
+1
? - message received at 8.22 and replied at 16.48, around 6 and half hours to reply we took.

Orders going out are always a priority and we check messages at least once a day. We ask maximum 24 hours for us to reply and it is much less in majority of cases.
I have replied, please give us chance. We are always here to help but cannot be sat on here 24/7
+1
Hi guys,
Much love to you all. I really appreciate the custom and the all the support and try to reciprocate.
I managed to get about only 3z that we found so decided to offer it exclusively here in 3.5g's. Hopefully will be back in next couple of weeks.
IMO it is of the same high quality as the critical and looks and smokes the same too. Look forward to feedback.

Cheers all
RB
+4
Hi
Sorry for any inconvenience or confusion.
I did try to state it and keep it as clear as possible. It was either shut up shop for a while or change cut off time temporarily.

Our cut off time is 12.30am everyday at least until 16th September. Not 10am.

Regards
RB
+4
Hi Frank,
Hope your well. We are planning on re stocking but at the momnet have no solid date i am sorry to say. I have reduced the Bob mArley pollen by about 25% to help us keep going till then. I will also add the El Chapo is also coming towards the end.
Sure there will be a few intetresting and tasty additions to our menu soon enough
Thanks Frank and to all
+6
Thanks for the review and feedback, much appreciated always.
I agree and these are my fave carts atm
+2
-1
from  MarcusG1994
Yes apologies and 'item' own plus a little on the way. I can see where this occured as an honest customer notified us of receiving what you should have.
Regards
RB
+5
Hi
Here i am mate. Sorry for late replies. Will catch up on all messages soon. Just been so busy and the site was not working last night too. For quick replies please check my profile. Will reply before the morning and get you sorted.We dont have any customers that can say we didn't keep our word and will not start now.

Regards
RB
+6