I would like to request a refund. I ordered off Swexotic on 14/03/21 and they haven't been online for 7 days. Others have been scammed by them too. Order number  
XLU50LiXC4uv7kWl6dQHwJK0
Please issue a refund. Thanks.

Did they refund you? What eventually happened? My seller is also MIA and I’m trying to get a refund.

Ordered From TheGreenTeam on 29/12/2020 today is 09/02/2021. My order is nowhere.....
I've realized the fact that unfortunately I can't have a 100% refund. Only a 50% one or 50% reshipment.

Therefore I've just sent the Seller a message in which I describe the 2 products I would like to have delivered for good this time.

I've spent BTC0.0045 for nothing so far.
I've just requested THEGREENTEAM (seller) for 2 items that cost together BTC.0.0022.
Which is less then the 50% refund or reshipment I'm entitled to.
I've requested them to send it out to me ASAP.
I've been waiting too long.
Please hep me and inform the seller to follow policy.
order EjwViz5b5QkZJsaiDVGxzwXD

The green team have made me lose out on over £100’s for nothing

Had the same issue with TheGreenTeam. No idea what this is about..

Escrow Swisse replied to me in private message but before anything was done tgt resent me the order in full.

I would for about the 4th time request a refund from DAAN for an undelivered order.
He also pursued me on the wall painting me up as a scammer and police informant. He also identified my rating on the main wall and got it removed???????
Do not release payment to this seller.
Bazza123

I made an order at the end of December and still have not received it. The seller has not replied to my messages. It says it's paid but not sent.

order FDlgPwA4ZjKYLJ8wkbcichfZ

What's the point Escrow don't get back to your messages

I want to request a refund from Escrow. I have not received my order from Drugs Inc. UK which was made on 29 January. It cost me btc 0.0097.

Order qmIpIzulcKcfEy9BKpRZ59Mn

I ordered & paid for 7g of Pakistani black from Drugs Inc & they only sent me 1.5g!!! Denied this when contacting them & heard nothing back...

...really disappointed!!!

I want to request a refund from Escrow. TheGreenTeam is not delivering my order sent over 16 days ago. Today is the 17th February. It cost me btc 0.0031. I want my order or a full refund ASAP.

Had a problem on my 1st transaction, Escrow Suisse refunded me within 3 days. Thanks Escrow Suisse. I will choose a more reliable seller next time.

Hello any feedback on my request?not sure how else to ask you ?

Not sure now had two failed deliveries asked for tracking number and supplier does not respond can I do anything or just accept there will be fake people on site ?

Since I have no idea how to send you a "private message", I'll just name the vendor here and let you sort it out. I ordered over a week ago, sent 2 messages, received no replies, and the order still hasn't even been acknowledged, let alone shipped. You say I have to wait 30 days to file a dispute, and I'm wondering how the hell will I get a refund if you've already released the funds to the vendor. I'll give all details in my next message after I hear from you.

click "Escrow Suisse" to bring up the user page and look for the word "chat" in the top left of the page. clicking this should allow you to private msg.

just press the button that says "chat", i think its 16 days now though

Have messaged you please kindly help me out as ive lost a lot of money

please send us a pm

simply compose a message to 'escrow suisse'

Escrow and transaxe sorted this out. Be patient biggaz!

After payment is released:(
Too late

no it is not too late. contact transaxe too, not only escrow. They sorted me out after autorelease of btc, I just had to be patient.

Does anyone know if funds are still released to a vendor who is terminated? I can't see how but I'm still seeing a countdown timer on the order page - but the vendor was shut down a few days ago. 15 minutes to go now...

I received my refund a day after the auto-release countdown expired, so all good.

Nice one i sent my wallet address but they msgd saying it has to be a legacy btc wallet addrress so sent that this morn and hopfully have it soon,did u get full refund?

Yes mate, every penny

Thats really good news and i think mine is due soon as they asked me for wallet address

Got my refund this morning yeepee,time to order lol

Good to hear mate. Now let's all get some bloody smoke in!!!

hopefully it was sorted in time for you to get something ordered for the weekend?

yeah really appreciate escrow sorting this out, just had a message asking for my legacy address too so hopefully should be refunded within the next 24 hours too!

what a fucking ordeal, still would love to know what the fuck happened to jack.

Yeah some closure would be nice. And no, unfortunately not. Typical that it would happen early hours of this morning so nothing will even be posted until Monday now but hey ho, could be worse

Sorted this morning full refund
Cheers

Good question, was wondering the same. If I leave it 16 days from date of order then it would be cutting it very fine.

You can ask the seller if they will accept or send the remaining amount to the same btc address otherwise contact transaxe support for help on these.

Ive had the same issue my wallet provider took a fee meankng i owe 0.0004 BTC

Ive just paid the missing BTC from my transastion and now it shows as paid

how did you pay the missing BTC?

Just sent the missing ampunt to the same wallet address. 5 mins later is showed up on here as paid.

Ik I'm probably being really thick but how do you find the address again? Feel like I've looked everywhere and am missing something obvious

Yeah clipboard as below as you will likely have copied it, if not you can find the address in your transaction history on your payment provider/exchange.

Was still in the clipboard on my phone so i jist psted it in again.

Thanks, it worked!

The Green team also did not come through with my order, they may well be a scammer.

I had an issue and got refunded in 3 days. Talk to Escrow Suisse to get a refund, use the chat option or message them. Also, and I also learned this the hard way, always read all the reviews of a seller before buying anything. Cheers.

DIUK are legit bud, trust me.

Are you taking the piss? Escrow have stolen half of my refund! Completely fucking robbed me of MY hard earned cash!

Know the feeling....reading my messages...not bothering to reply....makes me wonder if all these threads on here about getting refunds are some of that 'fake news' that I hear all about....

Users of this website - tread carefully - all is not as it seems....

You're not alone as you can see from my posts, there's someone else calling themselves hells bells in the same boat

Yeah I did see yours - thought maybe making more noise will get us some relief and/or justice x

You'd think, right? Part of me is wondering if they get any interest (for want of a better word) on the coins they are sitting on now.

We live in hope pal !

Quick update- Escrow Suisse has done the legwork and allowed me to recoup from those burns. Thank you!

please send a pm

If an order remains paid without further action for 3 days you can make an escrow claim without effecting your dispute count.

it says above in your other post not to do anything for 30 days ? Which is it or what to do? One of the newest sellers on here has been off 12 days. Payments marked as paid, but items were not set.

HI...who is this vendor..? I'm having problems with Drugs Inc UK....They've been 'paid' but refuse to answer messages.

Im having no response from drugs inc either sent money yesterday, messaged and had no response, says he hasn't even read the message although he has been online, is this common?

that certainly sounds like an issue and one for public discussion as well

Send a PM to transaxe support

Having the exact same problem now mate, did you manage to sort it?

As a buyer your escrow rights extend a minimum of 2 weeks.

But what does it mean when it says "provided by Escrow Suisse , auto-releases in 0d 8h 32m"? I only placed the order yesterday : /

I've had something similar but said auto release in 2 days. I wouldn't mind some input here myself.

Mine currently auto releases in 8 hours at time of writing. It started at 2 days though which doesn't allow much time to recieve the item. It hasn't arrived today and although I'm not worried at this point, it really does remove some comfort from the situation when the vendor's money is released automatically before I can recieve my order. It used to say "auto releases in 14 days" when I ordered. 2 days?

How do I get a refund. One of the sellers seems to have disappeared from here with no product received!

I only received a third of my order:price
quantity 3
base $45.00
shipping $8.00 (Priority Shipping)
total $143.00 BTC0.3325

I'm request a $90 refund. Thank you

Did you do the math in Trade Behavior Based Resolution? It's pretty complicated so if you need any help just ask.

TLDR - reputation wins disputes

If you are a noob you can extend the reputation based assessment until you get a reputation!

Can you explain please? Iv not had an order come and thinking of doing this. Thanks

Did you ever get a refund?

yes it is

yes use the order page to send a message to the user and contact transaxe support

releases are made according to the seller's contract, users dont need to do this.

Send the url to transaxe support. This will probably update automatically regardless though.

Contact them in private message with your order number and tell them you want refund as not received

It’s anyone hire

I did

Send a private message to transaxe support and they will sort you out.

all good mate i figured it out. cheers, hopefully they can help

cheers mate, ill see if i can find where to do that. if i have no luck do you mind telling me what page to go too ?

All of your payments are released Fdst.

Thank you for sorting the issue out,

chat, next to our name on the top please

They will look at anything I'd show them your case.

Just send a pm with your order ID