First ever dispute seems imminent. Where does the refund go?
So like the title says after thirty two successful purchases I've had my first package fail to land. I purchased on the 22nd of September and still no sign. I've contacted the vendor twice and both times they said to give them my name and address for a reship. Reship hasn't arrived and my messages aren't being responded to. But I can also they have been active and checking messages. If I dispute how do I get refunded? Does it go back to the original address that it was sent from? Which in this case is my bitcoin account. Or do I have to go through the hassle of having a separate wallet. I know I should be sending from a separate wallet. But I'm lazy and shit with tech.
Thanks polly. I'm unfamiliar with the process and didn't know you could cancel a dispute. I did put up a 1/10 review earlier because I've seen the vendor respond to a previous 1/10 review by searching their messages. I've deleted my 1/10 review and will dispute instead. I'm sure they will respond to a dispute if they won't respond to my messages. I'm just looking for resolution, not confrontation. The good news is my tolerance is down because I've been dry for a week. The bad news is the weed was helping me give up tobacco and I'm struggling with my tobacco addiction now.
I get you👍 The dispute process is sound and is there to protect our coin. We pay for it in the prices and there is no stigma attached to using it. Biggas should never be persuaded to delay a dispute and yes many get cancelled when resolved by different means.
Good comms solves everything, it’s just so frustrating when it breaks down. Hope you get it resolved soon🤞👍
Hi Polly. Hitting the dispute button got a response from the vendor. Unfortunately they sent it special delivery guaranteed and I was at work and the package now sits in my local sorting office until I collect on Saturday. Once I get my package and confirm the correct weight on Saturday I will cancel the dispute. Am I right in thinking to cancel the dispute I just hit resolve?
I'm having similar problems. First order never made it to UK. Promised a 100 percent reship or 50 percent Bitcoin refund. Ok chose Bitcoin,Now the dudes gone totally quiet. Dispute still pending ?. Cheers
Thanks I was wondering this. My first four orders no prob. Then ordered some edibles Friday 30 september. Supposed to be sent RM 1st class. All reviews said orders arrived in one or two days, a week later still waiting. Messaged vendor yesterday. They got back and said relax and wait and it will turn up. Had the cheek to say I should take an edible and relax. Told them I would if I had some! Now they've gone away for a week. Hope this isn't going to be my first negative experience on LB.
Can I purchase from different vendors on the same order?
Like the title says can I purchase from different vendors on the same order? I'm getting bored of making separate orders should I wish to split my money across two or more vendors on payday. I'm unsure of the workings of this still and don't want to make a mistake that could cost me time or money. If so, does it affect the other vendors on the order if I have to raise a dispute? I get anxious waiting for the payment to be confrimed when sending btc and want to reduce my paranoia by making multiple purchases at the same time.
Sure, just add as many items to your cart as you want from different vendors. You’ll need to select individual postage options but there will be one total price to pay. Once paid the orders will show by vendor, so if you need to raise a dispute you just select that one. Works just fine👍
Yes thanks for the clarification on this mate...Ive ordered from 2 separate vendors recently and what I found was that it utilizes the somewhat high btc transfer fees that we all have to pay....so in future i will save up my orders and do a multiple buy from 2 or more vendors...don't ask if I'm a bit of a "tight arse" though lol!!!
Yes,very good points there mate...sometimes buying small amounts from vendors is not best value once you add on the transaction fees,so the "multiple cart items" method makes this better value all round....Cheers :)
No date stamp on the posts is my only gripe too. However LB is such a 'God Send' I can live with it. Hopefully sometime in the future there might be an upgrade that will resolve that. Funny, you are the only person I have seen mention that problem. Nice I am not on my own with that.
14TH OF DECEMBER WE WILL BE CLOSING SHOP TILL JANUARY. ITS DUE TO ROYAL MAIL STRIKES WHICH WILL CAUSE A LOT DELAYS WHICH IS UNFAIR ON ALL OF US. WE WILL BE AVAILABLE FOR CUSTOMER SERVICE FOR A FEW DAYS AFTER SO IF YOU HAVE ANY QUERIES WE WILL SORT THEM.
NOW GIVEAWAY IS GOING TO BE 3 OUNCES OF UK ZUSHI TO THREE LUCKY (1 OUNCE PER PERSON) WINNERS THAT WILL BE DRAWN RANDOMLY FROM THE PEOPLE WHO COMMENT ON THIS POST. EVERY PERSON WILL BE GIVEN A NUMBER. THEN WE WILL RANDOMLY DRAW THREE NUMBERS ON THE 9TH OF THIS MONTH.
THANK YOU FOR THIS YEAR GUYS. WE HOPE EVERYONE ENJOYS THEIR HOLIDAYS.