Thank you for the reply, I have just finished doing that, for what its worth the order was placed with Strainsburys who i know to be a great seller having used them in the past. Just waiting on a reply now.

Is there anyway to check on the transaxe status page afterwards?

thank you

Update: Issue is now resolved, thank you all for the helpful advice.

Hi, I sent the bitcoin amount and payment wallet adress (also added a transaction ref too but dont think its that important) to Transaxe Support (https://littlebiggy.net/viewSubject/p/4760120), Start a chat with them from thier page, they got back in touch within 24 hours and were a great help.

When Transaxe Support sends your order number, access it whilst logged in and it will give you an option to link it to your account.

Hi and thank you for your reply.

I unfortunatley opened the link in a new tab on firefox private mode and lost access to the history for transaxe!

I have now sent the relative info to the transaxe help account and strainsburys so hopefully I should hear something back from them very soon.

Thank you for this

Thanks for this info RealD, top man.