Greenman02

+1

on {lb help}

New account/password not recognised after 24hrs and a 1st purchase

So yesterday i signed up, took a leap of faith and made my first purchase - I signed in again this morning - now it's not recognising username or password - any ideas anyone...?

+1.2

Juice

Most likely, either your username or pass is being typed in incorrectly. Give it another go, maybe it was written down wrong

+1

Jazzybrazzy2backupaccount

I used Apple password manger to create a new password . Thought it will save it but didn’t . How can I reset my password on my first account . Can’t find any information. Please let me know if you have any advice . Thank you

+1.2

Challisinthepalace

I can add for anyone else trying to sign back in who may get this problem I just had re-register with my original deets.

+1

Uncleskids10

I had to do the same, I could re create an account using same credentials but it was as if I had opened a new account as my messages etc were all gone, makes me not want to make an order.. very weird, I have not breeched any policy so why delete my account?

+1

Greenman02

Ordered last week, went to check order status today and it doesnt recognise log in dets etc. Had to re register in a slightly diff username to msg seller asking if it had been posted. I had logged in on old username plenty of times before last weeks order- fook knows whats going on.