For what it's worth, I've had loads of orders from this seller and no problems before. Stuff disappears in the post sometimes, granted the comms sound a bit slow in your situation but one missing parcel is a bit hasty to be saying the word 'scam'!

Seller is sound and been on here years. You will get it and it's royal mail that usually bottlenecks things. Be patient I'd say.

The longer delivery time isn't unusual with these guys, for whatever reason my orders with them always take a couple of weeks to arrive.

They have a good rep though, it's probably just an issue with comms.

Proper shite been waiting 13 days

Hi all on this Topic 👍😉..my brother is a postman
, There are NO planned strikes at the moment.. must be just a backlog.happens every so often.its strange because I ordered from The Great vape company was shipped Tuesday morning 24 hour tracked..and it arrived the Wednesday morning 24 hours.it all depends on where you live,and Which mail Centre are having backlogs?..it's just hit and miss royal mail.. hope you guys get sorted 😉👍😉

See that's perfectly feasible as I do love in a village area.

But over the last few months i've not had any sort of delays on any other legals products, all have arrived on time or at worse like 1-2 days late... Not 1-2 weeks! The only packages this has happened with has been the docs.

Customer service is always on point, nice and fair guy, products are amazing etc, literally no other issues.

But I do think there is more than meets the eye and it needs to be addressed and spoken about. If i'm wrong then i'll shut my mouth and apologise lol.

Hi Powerhouse.. yes seems strange its only happening with Doctor extacts?. There maybe backlogs from where its sent?..or even hold ups when it gets to another mail Centre or delivery office?.it's hard to say.you could ring your local delivery office and they mite shead some light.. 😉👍

Oh hell no 🤣

"Excuse me, I receive a special package every month and it keeps getting delayed, definitely not drugs"

Lol 😂 I understand what you're saying there. Sorry I should have made it clearer. If you ring the delivery office.u don't have to mention about a package delayed to your address..just ask them if there are any delays or backlogs at your office atm..if they say yes.explians the delay.if not? You can look at other reasons why it hasn't arrived 😉 ie in rare cases siezed..theft from a light fingered postie from a mail Centre. Or even not sent at all?

I know I was just messing haha, imagine though 😂

I did actually call them the last time this happened it took almost 2 weeks to arrive. Not in a bait way, pretty much like you said, mentioned no address etc and just asked if they are having any staffing issues etc as i've been waiting on a few letters that haven't arrived. They told me no, no issues etc and no reasons for delays and apologised.

If you also look at the reviews you can also see this is happening to quite a few other people at the moment too. Yet if I go to another vendor that sells vapes, very little is said in regards to delays.

My local depot said no issues, other 1st class items being sent on time with no issues to my address, lots of other reviews saying quite significant delays, but other reviews on other vendors not really being highlighted as being delayed.

All roads point to an issue with the items being processed and shipped out. I'd just like to know why, and what is being done to improve the situation.

lmao I gotta tell my wife all the time don't be ringing them I'd rather wait than have my door kicked off by police lmao she gets it now 🤣🤣

Go on Jay boy. Nail on the head x

Yeah but i've been receiving all of my other 1st class letters and items over the last 3 months just fine with a 1-2 delay at maximum. It's only orders from the Dock that seem to be delayed, so no nail hitting any heads for this...Just doesn't add up/make sense.

My guess is an issue with the "Packaging" team, maybe someone new that isn't ordering enough packaging to send items, not sending them when supposed to etc.

just wondering why it's taking on average 10 to 12 days for delivery? anyone have an answer?

I was thinking this too mate. Something isn't quite adding up for me personally.

Been ordering for over a year off Doc and haven't had these issues of delay till the past few months. I couldn't find any details online other than articles saying 3 days waiting for 1st class is unacceptable lol.

I think a a few months back he mentioned something about issues with suppliers/packaging team, and it's been this way since then.

Still waiting on mine 5 days later. Best carts on here for sure, absolutely fantastic and good prices too.

If there are issues with delay then okay just put a post and explain briefly, i'd happily wait a week/few weeks, but i'd like to know so I can order in advance.

Buddy i have been done over again - Ive been left high and dry for the weekend - i have asked PISTACH for the tracking and all I got was 'Ill sort it out later" dont know whether that means the tracking or the actual product itself. If he aint sent it yet I will be pissed and never use them again - I paid $11 for NDD - 3 days ago. I am fuming.

piss take bro, Dr E is great man I don't personally think it's him it could well be supply issues I really don't know, and prior to this occasion I've never had issue with receiving my package always 3 day average 2 with tracked which was my go to option, I'm hoping tracked comes back as its almost guaranteed and if lost you have paid the extra and your vendor has tracking, I'm hoping we get back to normal soon as he is my go to and I have never had problem with this vendor I trust him 100% and people are receiving there packages even if it is within 10 to 14 days I just hope in in future we get our usual 2 to 3 day shipping back because 2 weeks is just 2 long to be waiting when you use them for injury/illness recovery sleep etc have faith though guys we know orders are being received and just for reference I ordered 14th Friday was sent Monday and its Friday now so have been waiting 5 days thus far I'm not worried because reviews are stating 10 day 2 week waits so don't worry 2 much :)

Exactly this mate, never had a single package not turn up and comms have always been great, definitely one of the more professional vendors...it's just a matter of when, kind of like pissing in the wind at the moment

they will land bro we all sweating it haha 😂

As an update mine turned up today from PISTACH - tracking says it was sent a day after it was marked as sent - obviously no issues with that considering how busy this vendor is. Hopefully everyone else waiting from other vendors get theirs ASAP. :-)

respectfully lad, I used to feel the same however hes one of the biggest vendors on here / uk in general. He will always get back to you EVENTUALLY as frustrating as it may be. Hold tight it'll land soon

Yeah no doubt, he's a great vendor. I always order from him, always helpful etc. And I always make a point to put a 10 review on every order I make.

It's not hate, but it does seem there have been a few kinks that are ongoing, a few days okay ...but a week/a few weeks? That's a bit much.

Moving forward i'm going to pre-empt and get my order in a few weeks earlier then I need it

for sure mate never hurts, love as always! Plenty of good products on here right now anyway i've been trying out a few new comers.

Always important to leave reviews, keeps the rest of our community reassured/happy. Good to see a fellow good vendor advocate

💯

I think you might be responding to the wrong thread mate, OP was referring to Doctor Extracts, this doesn't have anything to do with Pistach.

Like, I order from other venders when in a pinch and it comes in a few days. I order off Doctor Extracts and recently it can take weeks.

Something just doesn't seem right. I'll keep ordering because I love the product and don't mind waiting, but it's infuriating if you don't know if it's coming in 2 days or 2 weeks. Signed and tracked might be the way forward as standard so a tracking number can be provided, I really wouldn't mind paying the £5 extra.

Fair point i was just putting my 2 pence in because was mentioned by the OP as I wrote a thread recently about Royal mail being slow (NDD taking a few days). Having bought off the DM's for years I have been done dirty by Royal Mail on a few occasions - biggest loss being close to £3500 - never really recovered from it so I have massive chip with RM.

Fucking hell if I lost 3.5k I think i'd shit on Royal Mail at any given chance too 😂😂

That's mad!! I'd never forget that, be telling my grandkids that as a bed time story!

Haha lolls

Whoever stole that package hit the jackpot - sometimes stealing does pay it seems. What goes around comes around hopefully the little rat got his. Nevermind live and learn at least this time its only small draws.

Perfectly 💡 idea)😀

Sorry? I don't know if you're taking the piss or agreeing with what's been said about the issues

8 days today still waiting for my skittles,it is my preferred product here,so waiting for some change hope so comming soon from Dr. Like next day options,tracked,so just normally 2-3 days think 🤔 it's good 😀🌞😂

I think this is going to be my last order until the situation improves, i've been waiting 13 days so far, and my last 2 orders have also taken a week plus. A real shame as the Doc is the only vendor I use on here, but I just can't be left in limbo every time I order.

There is obviously something going on behind the scenes, I don't think this has anything to do with Royal Mail.

1st time I've ever had an issue with the delivery times almost always went with tracked option, unfortunately that was removed last month I think and this is my 1st order since that and these delays have happened I'm just glad I'm not alone in it, people are receiving them even if it late people are still receiving the packages I'm wondering if it has something to do with sourcing the new black pens? aside from this Dr E the best bro hands down for vapes, comms always on point with him always gets back to me about what's going down etc let's just hope a return to normality is coming soon

Yeah man it's a slight hiccup for sure, Doc is the man in general...but ffs when you don't have ANYTHING and you're gagging 😂

Will it be a day? One week? 3 days? Two weeks? You get what I mean haha.

10 days average 😂😂😂

I'm clucking too lmao!! 🤤

Thought I'd add my frustrations to the tally lol. Order 2 carts from DoctorExtracts on Monday 1st July royal mail 1st class its now the 8th and nothing received. The recent reviewers have received theirs after 16 and 9 days which means I'm in for a wait.

Shipping has to be on point or at the very least inform potentially customers what they might have to deal with so they can decide.

This kinda fucked up last week for me cause I've had to wait to get paid again, deposit buy bitcoin place another order this time with dr.distillate. His will probably come tomorrow or day after while I still wait for DocExtracts carts to come.

Hi guys, I’m sorry about the slow delivery’s recently we have been sending all the orders out within 24hours as usual, I don’t know why they’re taking so long to arrive, I’m trying to sort it though, we use quite a small post office it’s not in a city so that may be the issue, I’ll try get it resolved though. We always reship SND so you will always get your order, I would never want to scam anyone, but I understand it’s frustrating having to wait so long, I may add SND to the packs of 5 so it more available & your always welcome to SND custom orders:)

Has anyone’s landed yet? Still waiting, 7 days now

I’ve never commented on here before so idk if this is a recent topic, but it seems I’ve been hit by some delays as well.

I’m at a week since order now which is much longer than my usual timeframe. Hopefully it’s just Royal Mail being slow.

yeah mine got sent monday and im still waiting on it, friend ordered the same day as me and recieved it in 24 hours.

maybe its local to your area? i've had 24hour tracked all come next day lately. been better then usual for me