Not trying to rant, just something I’ve been noticing more and more — and honestly, I’ve been overthinking it since it happened to me.
I’ve ordered from this vendor multiple times, always happy with the quality. Then, out of nowhere, the latest ounce I received was… disappointing. The bud was trimmed fine, but it was dry, weak, and barely had any smell — just not what I’ve come to expect from them.
You message the vendor, and to be fair, some of them do respond and try to “make it right.” Often, that means sending out 7g of something much better — basically what the original ounce should have been.
And that’s where I’m a bit stuck. Because yeah, the 7g might be nice — but it doesn’t really make up for the fact that the original ounce (28g) wasn’t up to standard. It kind of feels like a partial fix to a full problem.
Not saying every vendor is doing this, and I get that mistakes happen, batches vary, etc. But from a buyer’s perspective, it can feel like you’re still taking a loss overall.
Curious how others see it:
Do you think a smaller “make-good” pack is fair?
What would you expect instead in that situation?
Vendors — how do you usually handle complaints like this?
Feels like one of those things where expectations aren’t always aligned, so interested to hear different takes 👍
