Just a quick one, want to address these 2 reviews that were recently left on our live resin (both from the same customer). We wouldnt usually bother but they are a bit misleading imo. We are not saying the customer is lying, everyone is entitled to their own opinion, but we feel it is a misrepresentation of our product.
The reviews say 'barely any strength' which, to be honest, we are just a little confused by as this stuff is seriously strong, especially this new batch...this guy must have the tolerance of an elephant or something. I have a high tolerance and it knocks me on my ASS.
Next point is that he/she states both strains were the same...they just aren't. Some strains do smell/taste similar as they have similar terp profiles but if you take a good whiff of both, the bubba kush has a coffee/caramel hint whereas the BTTF is just sweet/citrus/pine.
Both reviews also state 'its not a resin' but 'live resin' is the type of extract it doesn't relate to the consistency. Also the second sentence of the listing says 'This batch is live resin crumble/sugar, not budder.' We thought this would be enough to avoid confusion but I do appreciate that the picture isn't accurate anymore and so will update it and maybe even make a completely new listing to avoid this confusion in future.
Customer also said the package arrived late, for that we can only apologise, usually anything from us will arrive in 2 days max so not sure what happened there, more than likely a RM delay but cant say for certain as I dont know which customer left the reviews.
No hard feelings or anything just wanted to clarify.
dr.d ;)
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