nomoook

+3

on {lb help}

2 orders from the same vender that have not arrived

Hi all,

I am having some issues with an order from a specific vendor that I will leave unamed incase the parcels arrive.

I placed an order almost a month a go, it never arrived. The vender asked me to wait for 18 days (2 days before the end of the dispute period) he then said he would send me a 50% reship, this has not arrived yet either after 5 days. The comms where slow and of low effort (one to two word replies after 24hr+ wait) all the reviews say 1 to 2 days delivery. I live in a central area within UK, checked with my PO and they have no backlog. The vender confirmed that another clients order from the first order had not been delivered/lost. It is a newish vendor with only around 40 orders in total. If my 50% reship doesn't arrive it will mean that atheist 3 of his 40 orders have gone missing which seems incredibly unlikely.

The dispute period has ended so I can no longer dispute, if my first order was seized would this mean that they have blacklisted my address and that's why the second order hasn't arrived or do you think its more likely that the vendor is just dipping with my money?

Any advice/ reassurance would be welcome.

Thanks
LL

+3

Anon1385

For future reference - If your order doesn't arrive you should raise a dispute, you can always close it once your issue is resolved. Allowing the dispute window to run out gives you 0 protection for your coin 🪙. I'd personally raise a dispute after 14days of an order not arriving (when there's no strikes).

Maybe worth seeing if you can get an extension on your dispute window -

" auto settlement borg
a buyer can start a dispute 9-21 days after an order is marked sent.

if this is past the dispute window, we suggest you request an extension by following these steps:

1 - go to the item's page

2 - headline for topic is REQUEST LATE DISPUTE

3 - body text is
order id #
date paid
todays date
reason: order never received
4 - save then share
5 - send us the share link"

Then send your link here: https://littlebiggy.org/viewSubject/p/4807222

+2

nomoook

unfortunately, the share button on the post doesn't seem to be functional. Still getting used to the littlebiggy site, if I click share should it copy the link of the post?

Thanks again for the replies.

(Edit: Nevermind just got the share link :) )

https://littlebiggy.org/link/bVj7Ek

+1

Anon1385

Glad you got it figured out, just make sure you send a message to the Borg I linked above, with a link to your "exsention request" thread 👍

+2

tnicho

Boss advice

+2

nomoook

Thanks alot Anon, I will do that now! :)

+2

tnicho

Don't hesitate to dispute, you can always cancel it.And as for 50% reship I'd tell him you want what's owed. Protect your coin. Vendor's responsibility to sort this .

+1

nomoook

Thanks tnicho,

Unfortunately due to waiting so long the dispute button is gone and I can't find the late dispute.

Does anyone know how I can dispute past the dispute period or is it gone?

+1

tnicho

Contact transaxe support mate ,give them your order number and ask what can you do next

+2

nomoook

Thanks, I'll do that

+2

DanishBacon

This doesn't sound normal and I think there is a late dispute so go back into your order and have a look for that.

Always raise a dispute early. The fact the reship didn't turn up too - like come on. I think the vendor is having a laugh to be honest

+1

nomoook

Thanks for the quick reply, I will wait another week to be sure, don't want to wrongfully acuse anyone but it doesn't feel quite right :/, thanks

+2

DanishBacon

I would dispute now and you can always cancel the dispute if it does turn up. It should have taken 1-2 days to get you and twice it hasn't happened. Personally I wouldn't wait another week - try and get your coin back and place an order with another vendor and enjoy

+1

nomoook

Thanks DannishBacon, I will take up your advice!

+1

Birding420

I'm 56 days waiting for an order from a vendor here. It is beyond a joke. I bet it is the same nutty vendor.

+2

nomoook

It was Cannabros, their reviews are tanking. Lost 83$ but it Is what it is :/

+1

Birding420

Oh. No mine is with Pistach. I've messaged Transaxe to see if i can get a resolution going. I've just had a really nice service from The Green Team. I am happy enough with the goods and I will use them again for sure.

+1

Psychonauts 9.9/10

Hey friend, so sorry to hear you are having all this trouble - what a ball ache! We are assuming from your description of events above that the package is just sent 1st class (not signed for or tracked) and that you have checked with the PO and there are no delays - you have also received post during this time ? and the vendor isn't being helpful with comms that it is looking like either it hasn't been sent them. Or it could have ben seized but from what we are reading we are leaning towards possible dodgy vendor? Have you had deliveries from other vendors get through ok?. The majority of the top vendors would be in touch with you to offer an alternative option - like ND special delivery to ensure you get a tracking number.

Fingers crossed for you friend, possible send an email to LB advising them of the vendors details but you might have to write this one off. We feel for you , pray it does come 🙏

+1

wavespell1 10/10

Have you filed a dispute mate?

+1

nomoook

Thanks for the prays, haven't had any other orders in the past month, I am a casual smoker on a budget but all the previous orders came through very quickly with no problems.

I'll wait a little longer and check for the late dispute option, if not I'll just take it in the chin and move on.

Thanks for the quick reply :)

+1

Psychonauts 9.9/10

Universe is always on your side 🙏