Hi community,

So basically this customer placed OZ order with us on 15 Jan, it was shipped on 16 Jan he received it on 17 Jan, on the 18 Jan sent us message saying “ i liked Black cherry gelato but 14g blue nerds was small nugs etc” we had no issue with any other customer but still we offered him 7g free BCG on the house and he agreed.
His free 7g reshipment was sent on the 20 Jan and he received it on 21 Jan no issues.
But he still opened dispute today without messaging us or letting us know what’s the issue ?
he’s not replying to our messages so we decided to post on his page to seek advice for solution.

We have both tracking numbers for original order and the free 7g reshipment.

Any advice will be helpful thanks in advance 🙏🏼

Lb you have been so good to us for the past month so we will be good to you. Please make sure you order before bank holiday. Leave a comment with your best guess and we will select a winner on the 5th of may by 19:00 GMT. the three closest winners get 14 grams each! best of luck everyone!

We didn't forget, and although we're late to the 420 party, it's always better late than never!

How to enter?
Guess the amount of reviews we'll have on Monday 4th May 2026 @ 12PM UK TIME.

Rules:
- One entry per person.
- Comment your guess + timestamp.
- Closest 2 guesses wins if no exact match.
- If multiple winners, the prize is split evenly.
- Entries close on Friday 1st May 2026 @ 3PM.

What do you win?
We're giving away X2 prizes which consist of $420 worth of store credit each!

An announcement will be made once we have finalised the results.

Happy hunting 😁 💚