youre right and im not going to pretend otherwise. three times waiting over a week is three times too many, and two days of silence on top of that is worse than the wait.
yours has gone out today and the number is sitting in your messages.
what actually happened, rather than a vague sorry. it got marked as sent on our side before the label had ever been cut. so nothing was moving, there was nothing for you to track, and from where you were sat that is indistinguishable from being ignored. the thing that found it was a check that compares everything marked sent against the labels that actually exist, and it should have caught yours days earlier than it did.
thanks for saying it here instead of just walking off. its a fair hiding and id rather read it than not know.
yours has gone out today and the number is sitting in your messages.
what actually happened, rather than a vague sorry. it got marked as sent on our side before the label had ever been cut. so nothing was moving, there was nothing for you to track, and from where you were sat that is indistinguishable from being ignored. the thing that found it was a check that compares everything marked sent against the labels that actually exist, and it should have caught yours days earlier than it did.
thanks for saying it here instead of just walking off. its a fair hiding and id rather read it than not know.

