Just having a browse looking to stock up my stash before Xmas and reading reviews as made me step back a bit. I see alot of reviews critisicibg vendors for lack of comms and "parcel took ages" yes... Because you are like everyone of us just now who are being royally screwed by RM. BTW I support the strikes!
As for comms, unless you've living under a blanket for the last 7 days you would have noticed LB has not been running well. The vendors, like us, have to wait an age for pages to load, so if you didn't receive a reply, I'm sure you can work out why. More so when it's asking for tracking during a 48 hour strike...
Sorry for ranting guys but let's spread some love not hate. It's not the vendors fault for sure!