chat
transaxe support
votes received
votes made
transaxe support
refferal support

In doing what we ought, we deserve no praise becuase it is our duty. - St Augustine.

joined jun 2015
generate bitcoin with reference codes.
topics on transaxe support
pinned
Expiration
snafusan
by  snafusan
Order not showing as paid (4th july 2020)
zootbaby
by  zootbaby
Paid, been 5 days & haven’t received product
NickT
by  NickT
Order not showing as paid
Boots
by  Boots
Order
+2
Freshman
by  Freshman
Money sent, but no sign of order!?
Hi there. Have made many orders on this site with no problems. Sent money to a vendor yesterday and payment went through fine, but when I went to check my order on here it showed nothing.
I hate to throw good money away.
Please help! Many thanks.
+1
rabb.h
rabb.h
Hi folks could someone help me with this problem I have. I made a purchase and when paying for the item I copied and pasted as usual. Went to paste address but hadn’t copied so went to go back and get the address but damm phone put me back to items page. Got back to address page copied and pasted address and sent payment. Turned out address is not the one on the order page. How do I go about getting my cash back???? HELP ME OUT PLEASE HERE FOLKS!!
+1
xs8
xs8
If you sent the BTC to an address which Transaxe does not have ownership, I'm sorry to tell you this, but you lost your money...

If you are lucky, maybe who will receive them, will send back to you, but I highly doubt.


My advice is to send a dm to Transaxe Support with the address where you sent the BTC and ask them if it is one of their address
+1
Insidious2020
Insidious2020
was you definitely logged in buddy I did the same on first order still received it tho so wouldn't worry too much as long as your address was correct
+1
8zhs9
8zhs9
I have the same problem! can someone plz help!
+1
transaxe support
transaxe support
please send us a private message wit your order id
+1
Freshman
Freshman
Well that was a strange one!! There was no order information, but just got home and it's been delivered. So all good in the hood. Phew! Cheers all.
+2
boston
boston
dont worry just send the blockchain url to transaxe support and they will sort you, its impossible to lose bitcoins
+1
Freshman
Freshman
Sorry to sound like a div, but how do you do that?
+1
Smee
Smee
Hate to sound like a twat but it doesn’t show you have made any purchases in the past at all according to your page.

Maybe there’s a mistake that makes it not visible for me but the admin will figure that out.

Have you checked your bitcoins in case it never came out and for some reason perhaps the vendor cancelled your order due to lack of stock to fulfil your order

Keep in touch here so others can see how you get on and how to resolve it in case any other members experience this and your notes here will help others
+1
Freshman
Freshman
Thanks for the reply. No you don't sound like a twat. Everyone is very helpful in this community and never had a problem.

I did contact the seller and they said there was no sign of payment. Iv checked bitcoin and the money has left my account.
Iv made 20 buys on here since September when I joined. I hope there's an answer to this.
+1
Smee
Smee
Phhhh well that is a pickle! I’m stumped lol

I have no idea unfortunately...hopefully the pro’s will chime in soon
+1
Smee
Smee
Maybe try contacting transaxe directly if that’s possible and given you haven’t done so already
+1
Freshman
Freshman
Sorry to be a pain, but can anyone run through this with me?
+1
aatfoar250577
aatfoar250577
Can I second your request...??
I've had exactly the same & haven't got a clue what transaxe is, what it does, or how to use it effectively & safely.
We're less of a 'pain', if there's more than one asking :-)
+1
Freshman
Freshman
Sorry. Still don't know!, but the order went through ok in the end. Be patient.
Transaxe 'next 30 days' option...
yubiman
by  yubiman
messaged about payment not processed
Widow
by  Widow
Order not completing
Funds on hold
Keeps getting ignored by you!
service interruption
Drpepper
by  Drpepper
Transaxe down
mjr9345
by  mjr9345
Transaxe error...won't let me pay
New Vendor To LB
Ordered While Logged Out
Sales not showing in Transaxe
Della
by  Della
Confused
Jones2020
by  Jones2020
Bitcoin trouble
Hopey1990
by  Hopey1990
My order expired and my bitpanda account says received help please?
Problem adding a wallet
Payments not releasing
Rachxx
by  Rachxx
How Does Transaxe Support Work
Neil1985
by  Neil1985
Underpaid
How to issue a refund?
Help with when payment releases information Blockchain
Jaylad90
by  Jaylad90
Orders expired although ive sent the money via the website given and heard nothing at all
Bolivar
by  Bolivar
Small amount disappearing from payment
stephenr
by  stephenr
Query re missing paymnet
Partial payment
Order not received
Payment not applied to order
jules
by  jules
3 days to get help from transaxe re a refund
morgan18
by  morgan18
Missing Order - Need Help
Vendors should have the ability to cancel or refund an order via the orders page.
Dublin1946
Sent btc but seller didn't receive
Sent bitcoin but order had disappeared?
Is there a Transaxe guide
Smee
by  Smee
Oops
Not able to make payment?
transaxe interruptions
Order not received
anders1976
Have pm you
noob help