i see a lot of you are saying your packages havent arrived from the 28th of april. i also sent out a load of packages on the 28th of april and not 1 from that day has arrived to the client.

That's really strange. Have you sent them out tracked by any chance ? Either RM messed up really bad that day, or the orders have all been intercepted by customs. Either way, it's not helping when we can't track the orders (even if we paid for it :( )

Everything is in order still mate

Still waiting. No order, no replies.

Ya'll should hear from RB soon, got a message, as others, they are still up and running :)

Mine has just arrived, 2 days later than NDD.
Tracking info shows that it was never going to make NDD because it was posted at 5pm on the despatch day. On top of that there was also a Royal Mail delay. No reply to messages however the goods look good. Previous package was on time, NDD. Worried a little because of delay and lack of comms. I chose NDD because I have to be stealthy at my delivery address.

Hey guys. Has any of you got a message from RB ? I'm still waiting or received their order ? I'm still waiting (14/5) and no update

Are you uk based or EU

Still waiting myself ordered on the 28/04 no sign of it at all yet I’m in the same boat

Have you received your order or still waiting ?

No haven’t got it yet still waiting 22/05 now it’s been nearly a month did you get yours?

No haven’t got it yet 22/05 now been nearly a month did you get yours?

No unfortunately not :(

So what do we do now? He messaged me back last week and said wait i haven’t received a customs letter so it shouldn’t of been caught but I don’t care pandemic or no pandemic it does not take a month for post from England to reach Ireland

Still waiting from the 28th April. He replied over a week ago and said they were very busy. Do I just keep waiting? Not far of a month now.

Have you received your order ?

Sadly no.

Me neither...

Im same. No response. I understand they asked to only message if urgent in past, but if you are telling us to use NDD then NDD doesnt come through what are we sposed to do? My postie has said there is no issue with NDD here. Other depos will be different, but i dunno. I work for a small business sending packages each day and i checked yesterday and weve literally NEVER had a package not show up in the past 3 1/2 years.

I really don't get it. There are so many other people starting to loose their patience just because they don't send updates to the orders.

Exactly the same with me, ordered on 28/4 and nothing as of yet 11/05. Two messages haven’t been responded to either hopefully just a back log and it turns up this week

So many people waiting for their orders, I think they're not able to keep up with the amount of packages they have to post ?

I also ordered 28/4 and no sign yet as of 11/5. Seems he got a lot of orders around then so a backlog or delay is understandable. I have asked for an update but not expecting one :) I think many of the vendors try and sit it out, knowing that their packages arrive sooner or later.

I think they get so many messages that they don't bother to answer them anymore as it would take too long :) At least it is good to know that there are other biggas that are still waiting and not getting any feedback, so we are are not alone :)

I can understand being busy but to me, that's not really an excuse and is very poor customer service. I know RB is legit but it's not hard to answer a few messages and put peoples minds at ease.

Some vendors on here are extremely popular / busy and I can understand that but I cannot understand not looking or responding to peoples messages. I'm waiting 3 weeks now and have yet to get a response, I can only wait so long before I dispute (I really don't want to dispute but can't even get a response so here in lies the problem).

Again, I know RB is legit and I have received a parcel from them last week but as a customer I really don't feel valued :-/

I'm not throwing shade but I'm not sure why you would use RB when you have TGT, JJ, GC and DINC UK.

I'm outside of the UK so my options are limited in that regard but I chose RB because of their reputation and honestly, their price. Some vendors are taking the piss with prices but that's the name of the game, supply and demand and all that jazz. My second order with RB came through in perfect condition and very quickly. As well as being unbeleivable bud and for a good price. It is for these reasons I will be giving them another chance.

I get that my guy, but practically every case of shit weed and shit service gravitates back to RB. he scammed me as well..

Well, as I said I have only had limited experience with RB but he did reply to my message yesterday and was very curteous and helpful. I had a great experience with my other order and would definitely buy from RB. My only issue was getting no responses to my messages, as the package is still not here after ordering on the 23rd I was just a bit worried.

I'm sorry that you had a bad experience and I'm well aware from other posts on LB that you're not alone, but personally I think this was just a bad patch for RB (maybe technical or personal issues), I really don't know but I'm prepared to wait a little longer and give them another chance.

this.

You're right, it's definately not customer friendly. I wouldn't even care if it took a month to arrive if I only had a tracking number to be sure that package is on its way :) but not answering at all, even though they are online everyday, makes me think twice using their services again...

Yeah, my last order (from a different vendor) took over 3 weeks. I finally got the tracking info after 3 weeks and turned out the package had been sitting in a local parcel centre for 2 weeks. If the vendor had replied to my request for tracking info earlier, then I would have got the goods earlier. But c'est la vie at the moment....I'm just thankful I found a legit page to buy stuff!

Yeah that's the problem, if we don't get any feedback, we'll never know where the order is... Hope all gets delivered in the end, without being intercepted or hanging in a parcel centre or whatever :)

Same boat, ordered on the 23rd and no response or update. I can understand RB is busy but another package I ordered from them got here within a week so if it's lost or still in transit it would be nice just for some clarity. I don't want to be flooding their inbox either but I'll give it another couple of days. Hopefully everybody gets there goods!

Ya i ordered on 28th of 4th and no sign yet either, never had a problem b4 so fingers crossed it'll will still turn up, hope all goes well

I ordered the same day. hope all goes well an it lands soon :)

I'm also still waiting for an order from 28/4, uk NDD, no response from my messages to RB either.

Also ordered on 28th and still nothing. Also no replies?

Uk or eu?

UK. Starting to get the hump!

It's really annoying not knowing where the package is, my message is still unread. It's almost a week that I'm waiting for an update

I ordered on the 22nd mate and it just arrived this morning e.u standerd Post, 11 or so working days to arrive

Ahh great !! I'm glad you got yours after all that time! :)

Hi Dandacookie,
I am in Europe and had 8 orders that went smoothly in few days and one still missing from 19.04...
Fingers crossed

Thanks for sharing your experience Kokro. So strange. But I hope that I could get at least some info about the status, still in fear that it's been intercepted by customs :( fingers crossed that it'll land soon!

Thanks for the input! I don't doubt RB's integrety due to all the positive reviews. I was just hoping they would provide feedback about the status as it is a tracked order. Could just be a safety measure from them, I don't know :)

I’ve had a similar problem- an order sent in March never landed (EU), got the tracking info too late for RM to chase it up. RB agreed to reship 50%, but I’ve been waiting 3 weeks for that to show up and still no sign. I get not wanting to share tracking info for every package for security reasons, but it’s very disheartening when a large package goes missing!

Sorry to hear that. That's not really customer friendly to say the least. Makes me think twice to order again

Been waiting since 25th April. No response to three messages..arghhh. Need a smoke

On another topic someone said their package had been caught at customs. They may have a batch of them so I wouldn't hold my breath on these orders. Hopefully RB will come and say something to us.

That's what makes me anxious. I simple status update would be much appreciated...

Anyone heard anything from RB? If he's got a lot of orders missing then I hope he starts communicating. Otherwise he might find himself with a bunch of disputes which I'm sure he doesn't want!

Have you had a response from RB yet?

I have chased multiple times regarding 2 orders but they are being ignored still seems to have time to ship and list new products though...rather than help exisiting customers

"TRUSTED VENDORS OF WEED AND RELATED PRODUCTS ONLY. OVER 20K POSITIVE FEEDBACK OVER 2 YEARS. HIGHEST QUALITY SERVICE AND PRODUCTS ARE OUR PRIORITY." hmmmm

Have you had yours yet ? I'm still waiting for a reply, order hasn't arrived yet. It's been 17 days now, and more than a week without a message back, but keeps posting new stuff. I'm really disappointed and nervous that the order has been caught by customs or so...

Did you received it?

Not yet. But RB told me it should arrive soon. So I put my trust in that info, an hope it's really past the uk customs and arriving soon...

Any news mate regarding your order?

[asked on 22.05]

My last order (EU order) was sent on 22.04 and I received it on 05.05 (ordered from TGT)

I have received but the product is incorrect yet RB ignoring all of my messages along with most of the customers on here it seems

Usually I go NDD for extra peace of mind but that is moot when the product itself is cut, rinsed or not as described item listing

Still nothing. No update, no message. No sign of life at all ?

So what happens now? Still no delivery. Been nearly a month from RB and I'm n the UK.. Not happy!!

I have received nothing at all, no order, no reply since last Monday, so it's going to be 4 weeks wiating on Tuesday, and very poor communication, too.

RB told me he couldn't find the tracking number for my order and that I should wait until last week then he would reship. Haven't heard from him since....

Man that sucks. Paying for tracked, then he can't provide the tracking ID. I really do believe that the orders haven't been sent tracked, and that's why he doesn't reply to anyone... I disputed the order, I'm really fed up with that kind of behaviour, as he's been logged in everyday and sending out orders, but not able to reply to customers that have been waiting a month now. if it was only for a few g's, but for me it's an oz that is lost...

Hi mates
On my side, nothing arrived and I could exchange with RB and got a 50% reship which was fair for me.
I received this one and hope you will find a solution suiting you for yours.
Stay safe and good smoke

[26.05]

After 11 days I've received my EU order, all is well for me, I hope you all receive your order without problems!

26.05
Nice, i'm still wating for the orders and for a reply to the messages, but still got weed, so I'm not in panic mode, yet!

They still didn't see my 3 messages I've sent during these 11 days

Ordered on the 23/04 and still a no show. Only 7gs of B Grade Amnesia but I literally have no green left and if it had landed yesterday it would of made my day. Let's hope next week is a different story. Hope everybodys packages land safely!

I'm sorry to hear this, I received after 12 days my last order with TGT, I hope to have the same luck with this order as well.

Did RB replied to your messages? You should ask for the tracking, they said that after 10 days it's okay to ask for tracking number

To be fair to RB, I ordered 14g of GSC the week after that and that got here in 7days but I paid for tracked and signed. Unfortunately I only paid for standard shipping on the 7g but I'm still baffled because as bad as things are, a package shouldn't be taking nearly 5 weeks to get from UK to me.

I'll leave it off until Friday, if it hasn't shown up by then I'll message RB and hopefully he can re-ship 50% with my next order or something. Basically threw the money down a well otherwise lol

I don't think they offer 50% reship for standard orders (at least that's what they wrote in their policy).

Usually my orders with RB lands in 7 days as well (once I received in just 4 days!) but this one didn't landed on the 7th day, I hope to receive it till Friday so I can enjoy a nice stoned weekend

For me isn't my local mail, based on the last order, the parcel was on hold by customs for one week

Still waiting on an order from 20/4 and from 1/05, but yesterday(21/05) got an order from 15/5. I think my orders got lost, let's hope not.

EU orders?

Portugal

Hope our orders lands soon :)

Hi mate,
Based in France and missing 2 orders currently ; one sent 19th of April I assume it’s lost and one from 15.05 including a nice 50% reship inside but with the context I would not stress prior 2 weeks...
Wish all parcels land soon...and thanks RB for the successful deliveries (around 10)
Stay safe

Until now I received all my parcel from RB (around 10) too, most probably the actual situation is to blame

i ordered 6.05 and im still waiting for my parcel to Poland

Ordered on the 6th May from RB and arrived today the 22nd. Just in time for the weekend. Wish I ordered more now that it got through. Now that lockdowns are being eased things *might* speed up a little

Ordered 3.5g EU tracked on 5th May arrived 22nd in Dublin

I ordered from radar breeder last Thursday and received today. Based in Dublin.

Hi All,
Just an FYI.
Ordered from TGT on the 30th.
Received the order today, 3 weeks later.
Hopefully this give people some hope!
Smoke on.....

Thanks for keeping up my faith that there is still a chance that my order will magically turn up after more than 3 weeks... :)

Have ordered 3 orders off RB and all came in the space of a week...
This was a few weeks ago do, the start of all this lockdown shite.
There are a lot of messages here now complaining about RB so not sure what is happening; one of the lads is also waiting on a bit for a few weeks from him with no responses to messages.
I am waiting on an order from TGT since last Monday but hoping it will get here by Friday but sounds like the post is goosed!
Hopefully the post man comes tomorrow with a load of green for everyone!

Got 1 order from RB & 2 from TGT within 5 days so all G.

Ordered 22nd of rb standerd EU post nothing as of today the 6th,fingers crossed it be here soon

Update:package came 11 days

might have been because of bank holiday on Monday. my friend got a package to dublin and it took the 4 days as radar breeder described

Good to know! I definately have to work on my patience :)

ah I know the feeling...... stalking the postbox becomes a really unhealthy habit hahahaha

I'm in the same boat mate. Starting to feel a bit anxious ? ordered from RB on 28/4 EU tracked, still waiting and no feedback so far.

I ordered from both on 23/4 - still no joy- was expecting to get them today. Used EU standard with RB and tracked with TGT. Usual wait for me is 6 days (incl weekend) in pre-pandemic times.

I've been using LB since November.before the shit hit the fan it would take 4 to 5 days to get to ireland.now though it can take 8 to 10days.Radar breeder best vendor on here for stealth and product.Greenteam also excellent.don't worry it'll get to you eventually.20+ orders since November and all have arrived.Enjoy

My package was sent by RB on 3/05 it’s now 17th still no package,
We all know RB is legit and the best vendor on LB In my opinion.
Fingers crossed I’ll be smoking some icealator hash tomorrow.
Peace to all.

RB always delivers RobertG so it will be the bloody delivery delays that may take a while :) keep safe

For RB anyway

Usually anywhere between 4 -8 days mate,might be longer if there delays with RM

I ordered on 22nd of april now 12th of May no reply from RB either 1st time using LB to, terrible experience so far to b honest I've not recieved any custom letter to explain it was seized so it's a mystery

Sucks really. But I hope it's either showing up soon, or people have to start to dispute their orders sooner or later. They have been adding new items, but are not responding to messages...

you might want to know that my order to TGT has been taken by custom. I checked with them and from the tracking number it looks delivered (ordered on the 5th, send on the 7th, arrived on the 12th)... however, it was not. I call them on the phone, I asked and they told me to call the custom number to know what happened to my pack. no sweet letter or any communication from costums. I am devastated.

28gr! it went ok with my 1st order, so I gave it all I have to save on value and invest in my entire summer which is not fucked!

i meant to write: which is now fucked... now not not!

i doubt, because according to the tracking number the item seems delivered... so. TGT, which in fairness have been very quick responding, are in a position to say that it is not their problem anymore, and I would not blame them... do you know anyone in LM by any chance?

Ordered the 5th, sent on the 7th, track number shows it was delivered on the 12th. No notification from custom so I called ANpost to check and they gave me the good news about custom. They asked me to call them to check about my parcel. Should I? I am devastated. I think they are getting most of the packages from UK. :(...

Order 21st of April
From: RB
Caught by customs in Athlone sorting centre on Friday the 1st of may.
Package arrived with love letter on the 4th.
Getting a 50% reship from RB.
Sent RB a message.
Waited for over a week but he got back to me 2day with a message. And very happy with the result. So all I'll say is give him a chance to respond and wait cause all we have is fucking time now. Fuck all else happing and its out of the customer's/vendors hands once its posted. Fuck all you can do only check the post box 10 times a day thinking maybe today the post was delivered at 4 in the day and not at 10 like every other fucking morning for the past 20 years. LOL. Now I wait again(probably 2 weeks) and hope customs FUCK OFF!

Did you get the reship, i do not think i am going to order again (see my post right before yours)... it is a failure...fuck!

No not yet but it's only been a few days and sometimes it can be weeks. It's not a failure I have had many orders from different vendors come through.

I think that's about the sum of it in fairness. Vendors have to deal with a lot of shit that's not (a lot of the time currently) there fault.

UPDATE:
1st order never made it from DojoDank but they are being really good about it.

2nd order from RB arrived today after 6 days : ) Great stealth. Exact quantity. Nice smoke.

Have been hearing that the mails going through Athlone for Dublin. So it may have been luck that I got my 2nd order and the 1st one was may have been seized. That said, no love letter so it may have been another issue.

Time to relax for a bit either way : )

Looking to figure something out, has anyone had a letter from customs saying the delivery was taken in Athlone sorting office on any day other then a Thursday or a Friday?

I have on parcel stuck in Langley HWDC for nearly two weeks now (13days) so I'm just assuming it got picled for extra checks by customs and probably won't make it to me lol. The other one was sent by RB on the 23rd and still a no show and no letter. I got an order from RB last weel in 7days (which is great all things considered) so I'm just a bit perplexed about it all. Did the fuckers in the post grab it or what haha xD

Ye,mine was on a Wed,and Athlone office too..

Hi lads it finally landed its goin to a good day

Sweet as lad! Happy days. no joy for me. 17 days today. Gonna put a new order in with RB as first was with Dojo. Hopefully get some success. Enjoy the day!

Cheers pal I still reckon yours will arrive this week u would have gotten love letter at this this stage if it was stopped

Fingers crossed man :)

The longest I had to wait was 16 days.
Always go for tracked shipping now and the longest wait since has been 7 days.
It’s worth the extra cost so as not to be watching
The postie walk past the house every day for nearly 3 weeks

Exact same boat bud. 23rd and 25th from two different vendors, RB was the 23rd but got a package in exactly one week from TGT last week so I was hoping the rest would be just as quick but no such luck. Things are just slow so it's a bit of a balls but nothing to be done about it other than rant and wait lol. I know the vendors used are trustworthy so just at the mercy of RM and An Post really lol. Hope everybody gets their goods soon! Nothing worse than a dry long weekend!

Seems to be taking two weeks minimum now. Few weeks ago I put an order in with someone then RB two days later. His still came before the others. Last order I put in was 20th, shipped the next day and arrived yesterday 1st May which I thought was quick considering.

Hopefully pal plus at least you will have a relaxing weekend enjoy

I ordered on 22nd to Ireland of RB but no sign yet plus no reply to my messages it's my first order so I'm not sure what's going on I've been told that what was usually take about a wk to arrive is taking 10/12days now so in the same boat bud

In the same boat lads ordered from RB on the 19th and still waiting. Sent direct message and got no reply hopefully next week but wouldnt hold my breath

Ya I know hopefully tues will b our day bud but ya I ain't gonna hold my breath either

We will have to start growing our own make a killing on here

Ya, I've been dealing with Dojo dank. In fairness they've been excellent. They sent tracking number and are gonna sort out a refund if it doesn't arrive. Gonna hold off until next week for that though because RM are having delays of up to 20 days for EU postage. So there's still hope for us! Gonna be out of smoke after tonight. The real lockdown begins then haha

I'm out for nearly 20 days now the pain is real