Good afternoon all,
I've no doubt this will be taken down within five minutes but for the sake of the community I thought I'd try.
I'm an established account, nearly two years over 100 sales well over 100 buys.
1 settled dispute as a buyer
None as a seller
As you know my link no longer has interest in selling to me ( fine) so I braved another international seller and ordered 100g frozen.
To be frank I wasn't expecting much. Dodgy emails from the office, order marked sent on the day of order.
Waited 13 days, and received a package through the post. The package contained an old french book with the middle cut out and 3-4 grams of old ancient weed.
Opened a dispute. Had no interest in engaging with the seller as they are just clearly straight up conmen.
Order auto settled, I received initially what I thought was a full refund. On later investigation, just a 10% refund.
The seller is newish to biggy and has just ten sells.
I contact auto settlement dickhead, to ask as I genuinely thought it was a clerical error.
I was told that I have "26" times the average number of disputes which is crazy.
So the settlement algo decides a new account with 10 sells gets to rip people off for 700 dollars, Vs an old established account with over 200 direct user purchases or interactions.
I messaged the auto Borg as genuinely thought it was a.maitake to be told they think that's reasonable.
I've paid thousands in escrow fees, both ways and the one time I need the system to protect me it utterly let me down.
I'm writing this as warning really. A once loved site allows a protocol for new accounts to rip people off.
It has to stop.
I don't for a second think the buggy team might reach out, I'm posting this as a genuine warning to all.
Sadly, after two years and hundreds of interactions I'll be closing the account next week.
I've loved it, it's been a blast and hopefully the eco system improves for those remaining behind.
Adiós !
Peace and love
Babbstar
